Head of Service/Business Manager

Please note that this job expired on 04 October 2008.

My client based in Sheffield has recently set up a shared HR Transaction service. My client is seeking to strengthen the management of the service and improve the quality of the existing service whilst ensuring a smooth move to the outsource provider.

Main duties

The role will consist of:
- Improving the quality of the exisiting service delivery within the management of recruitment processes throughout the life cycle
- Improve and ensure quality service within the employment services such as starters, leavers and contract alterations
- Practical operational mangement of HR First
- Leading the team and diagnosing service delivery issues and implementing solutions.

Key skills

To be considered for this role you must:
- Have experience of managing HR Transacting Services preferably within a shared service environment
- Previous Public sector expereince preferably within Local Government
- Experience of Business Process Review/re-engineering
- A proven track record of quality assurance processes
Excellent relationship management skills

Contact details

For more information please contact JoannaTwine.92830.028@capitares.aplitrak.com or call 01256 383620 mentioning reference number 6187.

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